1. Send a picture of the hair in question. You can send a message with pictures to krullur@krullur.is or via the Facebook page Krullur.is.

2. Is there something wrong with your scalp? If so, what kind?

3. Any colored/chemically treated hair or heat styling?

4. Are you usually sensitive to product smells?

5. Have you familiarized yourself with the Curly Girl Method / Are you following the Curly Girl Method?

6. Do you often go swimming?

7. Are you using clarifying shampoo about 2x a month?

8. Have you used a silicone-free sulfate shampoo or something else to remove the silicone from your hair? (Final Wash).

- You can learn about the Curly Girl Method (CGM), Final Wash and Clarifying here at Krullur.is.